Smootea Academy

Questions before you start

Read the common ones below, or send us a message and we will get back to you.

Common questions

How long do I have access?

Lifetime. Once you buy a class it stays in your account, including any updates we make to the recipes or worksheets.

Do I need to buy equipment first?

No. Start with what you already have. Every recipe lists the equipment it needs along with cheaper alternatives, so you can judge before buying anything.

Is everything in Bahasa Malaysia?

Yes, classes are taught in Bahasa Malaysia. The whole site and the written materials are also available in English — switch with the EN/BM toggle above.

What payment methods do you accept?

FPX online banking, credit and debit cards, and e-wallets. Payments are handled by CHIP.

Can I get a refund?

Get in touch through the form on this page and tell us what happened, and we will look at it with you case by case.

Talk to us

Questions about a class, bulk seats for your team, or an invoice — send it here.

Other ways to reach us

Chat on WhatsApp Mon–Sat, 9am–6pm · usually replies within an hour
Office
43000 Kajang, Selangor, Malaysia